Heuristic Analysis Essay -- essays research papers

Heuristic Analysis Introduction The RIT campus has a very diverse community that consists of hearing and deaf people. Although RIT offers many sign language classes and provides interpreters across campus, communication outside of class is still difficult. The problem we are trying to overcome is the communication between hearing and deaf people in real-time and in person without third-party assistance. Our solution would break down the communication barriers. Using the best attributes of current communication products and new technology, we are able to envision a product that would bring forth this new era of communication.   Ã‚  Ã‚  Ã‚  Ã‚  The products we analyzed were AOL Instant Messenger, WebNote MultiChat site, and the T-Mobile Sidekick. We choose AOL Instant Messenger because it is the most popular chat program in the US. We choose WebNote MultiChat because it brings new features like real-time chat editing with multiple users. The Sidekick was chosen because it is the leading communication device available on the market today and it is very popular among deaf students at RIT. Product Analysis #1 (AOL Instant Messenger) Siddhartha Reddy Interface Design Heuristic Analysis †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Visibility of system status It is important for the user to be kept informed about what the current condition of the system is so the user knows what is going on. The user is made aware of the condition of the system through feedback. AIM (AOL Instant Messenger) keeps the user updated with the system status through a variety of feedback. Most of the windows on AIM tell you what the window is about, for example when you receive a message from your friend you get your friend’s screenname displayed on top of the window. If you want to message a user, you can select their name from your buddy list and send them a message, when the screenname is selected, it gets highlighted, which tells the user the screenname they picked to send a message to. Feedback is also achieved through sound, whenever a message is sent or received a unique sound is played (sounds are customizable by the user). The system status is displayed by the icon in the taskbar, when AIM is signed on the icon is surrounded by a blue circle and when its offline the AIM is by itself, so by looking the u... ... I did not use any hard copy documents so I cannot answer the questions. There is no help menu on Sidekick. I basically used the â€Å"trail and error† method when I first got the Sidekick. As for the Skills section, a lot of the questions was pretty much answered yes, some were N/A.I do not really see anything that will replace our skills. I strongly believe that the Sidekick does follow the privacy because you can set up password to prevent anyone from using it. I guess that sums up my analysis. Conclusion   Ã‚  Ã‚  Ã‚  Ã‚  After careful evaluation of the above mentioned products we came to the conclusion that our solution would incorporate the best features of the products along with the introduction of new features. By using the strongest attributes of each product and throwing away the weakest ones we are truly able to make a superior communication device. Our group believes that the introduction of our product to the RIT campus would bridge the communication gap between hearing and deaf students. By breaking down these barriers the educational process would be further enhanced with the cooperation of all the students across campus. Heuristic Analysis Essay -- essays research papers Heuristic Analysis Introduction The RIT campus has a very diverse community that consists of hearing and deaf people. Although RIT offers many sign language classes and provides interpreters across campus, communication outside of class is still difficult. The problem we are trying to overcome is the communication between hearing and deaf people in real-time and in person without third-party assistance. Our solution would break down the communication barriers. Using the best attributes of current communication products and new technology, we are able to envision a product that would bring forth this new era of communication.   Ã‚  Ã‚  Ã‚  Ã‚  The products we analyzed were AOL Instant Messenger, WebNote MultiChat site, and the T-Mobile Sidekick. We choose AOL Instant Messenger because it is the most popular chat program in the US. We choose WebNote MultiChat because it brings new features like real-time chat editing with multiple users. The Sidekick was chosen because it is the leading communication device available on the market today and it is very popular among deaf students at RIT. Product Analysis #1 (AOL Instant Messenger) Siddhartha Reddy Interface Design Heuristic Analysis †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Visibility of system status It is important for the user to be kept informed about what the current condition of the system is so the user knows what is going on. The user is made aware of the condition of the system through feedback. AIM (AOL Instant Messenger) keeps the user updated with the system status through a variety of feedback. Most of the windows on AIM tell you what the window is about, for example when you receive a message from your friend you get your friend’s screenname displayed on top of the window. If you want to message a user, you can select their name from your buddy list and send them a message, when the screenname is selected, it gets highlighted, which tells the user the screenname they picked to send a message to. Feedback is also achieved through sound, whenever a message is sent or received a unique sound is played (sounds are customizable by the user). The system status is displayed by the icon in the taskbar, when AIM is signed on the icon is surrounded by a blue circle and when its offline the AIM is by itself, so by looking the u... ... I did not use any hard copy documents so I cannot answer the questions. There is no help menu on Sidekick. I basically used the â€Å"trail and error† method when I first got the Sidekick. As for the Skills section, a lot of the questions was pretty much answered yes, some were N/A.I do not really see anything that will replace our skills. I strongly believe that the Sidekick does follow the privacy because you can set up password to prevent anyone from using it. I guess that sums up my analysis. Conclusion   Ã‚  Ã‚  Ã‚  Ã‚  After careful evaluation of the above mentioned products we came to the conclusion that our solution would incorporate the best features of the products along with the introduction of new features. By using the strongest attributes of each product and throwing away the weakest ones we are truly able to make a superior communication device. Our group believes that the introduction of our product to the RIT campus would bridge the communication gap between hearing and deaf students. By breaking down these barriers the educational process would be further enhanced with the cooperation of all the students across campus.